INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product as shown in the picture?
Yes, all our product images are real and showcase the actual items. Due to lighting or screen differences, minor variations may occur.
Are your leather products made from genuine leather?
Yes, all our products are crafted from high-quality genuine leather to ensure durability and elegance.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order in real time on our website.
What is your exchange policy?
If you receive a defective or incorrect item, you can request an exchange within the specified period. Contact our support team, and we will assist you with the process.
Will you restock items labeled as 'out of stock'?
Yes, we frequently restock popular items. You can subscribe to stock alerts on the product page to get notified when it's available again.
INFORMATION ABOUT US