Help Center

You can place an order by selecting your desired product, choosing the required size or variant, clicking Add to Cart, and completing checkout with your shipping details and preferred payment method.

Orders can only be changed or cancelled before they are dispatched. If you want to update size, address or cancel an order, contact BillsCart Support as soon as possible with your order ID. 

We accept Cash on Delivery (COD) in most cities across Pakistan, as well as bank transfer or advance payment for selected orders.

Delivery time is usually 2–5 working days for major cities and 3–7 working days for other areas. Some products may require additional processing time.

Yes, Cash on Delivery is available in most regions across Pakistan. For remote areas, advance payment may be required.

Once your order is shipped, you will receive an SMS or WhatsApp message with your tracking ID and courier details. You can use that ID on the courier’s website to check your delivery status.

Each product on BillsCart includes a detailed size chart. Measure your chest, shoulders and length, then match them with the chart before placing an order.

If the size does not fit, you may request an exchange within the allowed timeframe, provided the item is unused and in its original condition.

Most BillsCart products follow a standard fit, but sizing may vary depending on the material. Always check the size guide available on each product page.

Returns and exchanges are accepted for unused products in original packaging within the return window mentioned on the product page. Custom or hygiene-related items may not be eligible.

After your returned item is received and inspected, refunds normally take 5–10 working days depending on the payment method.

Yes, exchanges can be made if the requested size or color is in stock. Contact support with your order number to request an exchange.

Keep them away from moisture and direct heat. Always store them on padded hangers and avoid folding them for long periods. Follow the care label inside the garment.

Use a soft cloth to remove dust. Avoid washing with water. For deep cleaning, use a leather-safe conditioner or consult a professional cleaner.

Store products properly, avoid exposure to harsh conditions, and clean them using recommended methods. Regular maintenance extends the life and appearance of your BillsCart items.